The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
Free Wi-Fi in public areas
Parking
GBP 6 per day
Luggage storage
24-hour services
24-hour reception
General
No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Golf course
Guest Parking
Electric kettle
Services
Housekeeping
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Board games
Children's menu
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Beach access
Live entertainment
Sun terrace
Leisure/ TV room
Jacuzzi
Room features
Heating
Mini-bar
Terrace
Garden furniture
Tea and coffee facilities
Bathroom
Bathtub
Free toiletries
Bathroom telephone
Self-catering
Electric kettle
Media
Flat-screen TV
CD player
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
West Cliff,
Whitby,
United Kingdom,
YO21 3EJ,
North Yorkshire
Map view
street view
West Cliff,
Whitby,
United Kingdom,
YO21 3EJ,
North Yorkshire
City landmarks
East Cliff
Whitby Abbey
1.2
km
Art object
Captain Cook Memorial Museum Whitby
720 m
Museum
Whitby Museum
790 m
Endeavour Wharf
Whitby Harbour
640 m
Church
St Mary's Church
950 m
Park
Pannett Park
990 m
West Cliff
Whitby Wizard
1.2
km
Whitby YO22 4DL
199 Steps
820 m
Southend Gardens
The Cinder Track
1.1
km
St Hildas Business Centre
Eskape Whitby
1.3
km
Nearby
Lighthouse
Whitby Lighthouse
520 m
North Terrace The west Cliff
Whalebone Arch
60 m
Cliff Street
Captain Cook Statue
50 m
Pier Road
RNLI Whitby Museum
240 m
Museum
Dracula Experience Ltd
350 m
Church
St Hilda's Church
310 m
Beach
Whitby Beach
110 m
Endeavour Wharf Dockend
The Endeavour Experience Whitby
550 m
Gallery
Pannett Park Art Gallery & Whitby Museum
590 m
Poets Cottage Nr Whitby
Poets Cottage Shrub Nursery
290 m
Langborne Road
Whitby Town War Memorial
590 m
Bridge
Swing Bridge
420 m
Caedmon's Cross
220 m
9 Market Pl
John Freeman Studio
350 m
3 Church Ln
Caedmon Memorial
410 m
Whitby
Whitby Sea Front
410 m
Whitby YO22 4DN
Whitby Harbour East Lighthouse
440 m
3EL
Whitby Cliff Lift
450 m
New Quay Rd
Whitby's Old Lifeboat Trips
460 m
1 Walker St
Saint Hilda's Catholic Church
530 m
Restaurants
Clara's
130 m
Esplanade Crescent
Truly Scrumptious
180 m
16 Pier Road
Seafood Shack
210 m
Unit 1 Pier Road
Full of Beans
190 m
Khyber Pass
Trillo's of Whitby
220 m
Pier Road Scotch Head
Humble Pie 'n' Mash
660 m
163 Church St
Battery Parade Cafe
290 m
1-5 Battery Parade
Mister Chips by The Beach
290 m
Battery Parade
Whitby Wok
180 m
Kiosk 10 Pier Road
Skippers Cafe
310 m
5 Haggersgate
Stokers
330 m
1 Mulgrave Place
Proper Pasty Company
330 m
10 Marine Parade
Reviews and Ratings
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
Views
Receptionists
Cleanliness
Maintenance
6.8/10
Nice
Rooms
5.0
Location
7.4
Service
8.5
Dining
7.0
Guest reviews
6.8/10
based on 16 reviews
7.6
7.6/10 based on 6521 reviews
Peter
United Kingdom,
February
2024
7.4/10
The hotel offers great views despite a disgusting bathroom in the bedroom, but the lack of cleanliness and towel replacement was off-putting. The receptionists, dealing with parking issues, provided excellent service, and the welcome drink added a nice touch.
Rooms
6.0
Although the bathroom in the bedroom was quite off-putting and cleanliness was lacking, the room provided great views.
Service
9.0
The receptionists, who have a lot to deal with due to parking issues, were excellent. The housekeeping service was efficient, and the welcome drink added a nice touch.
Location
7.0
The hotel is conveniently located at the top of the hill, near the town centre, and close to the coast. However, the check-in experience with a whole coach party was not ideal.
Dining
7.0
Facilities
8.0
The hotel offers nice facilities despite some issues with cleanliness and towel replacements.
Gene
United States,
January
2024
7.0/10
The hotel's location at the top of the hill offers breathtaking views, but the bathroom in my bedroom was quite off-putting as it wasn't clean and the towels weren't replaced. The receptionists, who have to deal with parking issues, were excellent, but the entertainment facilities seemed lacking. The dining experience with home-made pastries was delightful, adding to the overall charm of the place.
Rooms
5.0
The room had great views, but the cleanliness and maintenance left much to be desired.
Service
8.0
The receptionists were exceptional, despite the challenges with parking.
Location
7.0
The hotel's position at the top of the hill offered stunning views, but it meant a steep descent to the Seafront.
Dining
9.0
The dining experience, especially with the home-made pastries, was a highlight of my stay.
Facilities
6.0
The facilities were adequate, but more attention to room cleanliness is needed.
Views
Cleanliness
Martyn
United Kingdom,
December
2023
6.0/10
Despite the great views in the bedroom, the stay was dampened by a disgustingly dirty bathroom that wasn't cleaned and lack of towel replacement. The receptionists did a commendable job despite the parking challenges. The hotel is situated at the top of the hill, which offers a unique but inconvenient location. The homemade biscuits were a delightful touch, although there were some shortcomings in the facilities.
Rooms
5.0
The bathroom not being cleaned and towels not being replaced was quite off-putting, overshadowing the great views from the bedroom.
Service
8.0
The receptionists, dealing with parking issues, provided excellent service. Housekeeping and welcome drink were also highlights.
Location
6.0
The hotel's position at the top of the hill makes it unique but not the most convenient in terms of accessibility.
Dining
7.0
The homemade biscuits added a nice personal touch to the dining experience.
Facilities
5.0
While some facilities were satisfactory, there were noticeable shortcomings that impacted the overall experience.
Gareth
United Kingdom,
November
2023
7.2/10
The hotel offers great views but lacked cleanliness, with a somewhat off-putting bathroom. The service was excellent, especially dealing with the parking situations. The location is at the top of the hill, providing easy access to the harbor area and entertainment options, though it may be challenging for coach parties. The dining experience offered a mouth-watering Hungarian beef stew. Overall, the facilities were satisfactory.
Rooms
5.0
The rooms were quite off-putting due to lack of cleaning, but they did offer great views.
Service
9.0
The receptionists were excellent and had a lot to handle, especially with parking. The welcome drink added a nice touch.
Location
7.0
The hotel is situated at the top of the hill, providing easy access to the harbor area and entertainment spots. However, it might be tricky for coach parties.
Dining
8.0
The dining experience offered a mouth-watering Hungarian beef stew.
Facilities
7.0
The facilities were satisfactory for a comfortable stay.
Great views
Lack of cleanliness
Joe
United Kingdom,
November
2023
6.8/10
The hotel offers great views but the cleanliness and maintenance of the rooms, especially the bathroom, were disappointing. The receptionists were excellent despite challenges with parking.
Rooms
5.0
The rooms had great views but were not cleaned to satisfaction, and towels were not replaced promptly, making the stay uncomfortable.
Service
9.0
I must say the receptionists deserve a huge shoutout for being exceptional, even with the parking issues. Their service was outstanding!
Location
7.0
The hotel is located at the top of the hill, offering panoramic views but lacks convenience for access. The proximity to THE PIER and the seafront is a plus.
Dining
7.0
Facilities
6.0
The hotel's facilities were up to standard, providing the necessary amenities one would expect during a stay. However, improvements in room maintenance are needed.
Reginald
United Kingdom,
November
2023
7.0/10
The hotel has a stunning location on the west cliff, close to the sea and near the town centre. The service, especially from the receptionists, was outstanding despite challenges with parking. The rooms offer great views but are quite off-putting due to the disgusting, unclean bathroom and lack of towel replacement.
Rooms
5.0
The room with great views was quite off-putting due to the disgusting, unclean bathroom and lack of towel replacement.
Service
8.0
The receptionists were excellent, handling parking issues with grace. The housekeeping and welcome drink added a nice touch to the service.
Location
9.0
The hotel is at the top of the hill, providing a great vantage point. It's near the town centre, making it convenient for exploring. There's easy access to the sea and a lovely view over the west cliff.
Dining
7.0
Although not specified, you can enjoy classic Italian dishes at the restaurant.
Facilities
7.0
The hotel provides classic amenities suitable for a comfortable stay.
Edward
United Kingdom,
October
2023
7.2/10
My stay at the hotel had its ups and downs. While the rooms weren't cleaned adequately and the bathroom was quite off-putting, I did enjoy the great views. The service, especially from the receptionists dealing with parking issues, was excellent. The location at the top of the hill with easy access to the ruins of Whitby Abbey was a definite plus, but there was a lack of entertainment options. The dining experience was decent, and they served some delicious baked chocolate cakes.
Rooms
5.0
The rooms weren't cleaned properly and the bathroom was disappointing, but the views were great.
Service
9.0
The receptionists were really helpful, especially with the parking situation, and the overall service was excellent.
Location
8.0
The hotel's location at the top of the hill near the ruins of Whitby Abbey was fantastic, though entertainment options were lacking.
Dining
7.0
The dining experience was good, and I particularly enjoyed the baked chocolate cakes.
Facilities
7.0
The facilities were adequate for a comfortable stay.
Simon
United Kingdom,
October
2023
6.8/10
The hotel has breathtaking views from the rooms, but the cleanliness and condition of the bathrooms were quite off-putting. The service, especially from the receptionists dealing with parking, was excellent. The location at the top of the hill provides a stunning view of THE PIER and the seafront, yet it's a bit of a walk to the ruins of Whitby Abbey. Dining options were lacking gourmet products, but the hotel offered a welcome drink. Overall, the facilities were good, but the state of the rooms could be improved.
Rooms
5.0
The views from the rooms were great, but the cleanliness and condition of the bathroom were disappointing.
Service
9.0
The receptionists, especially those dealing with parking, provided excellent service. Additionally, the housekeeping was good, and we received a nice welcome drink.
Location
7.0
The hotel is situated at the top of the hill, offering a beautiful view of THE PIER and the seafront. However, it's a bit of a trek to reach the ruins of Whitby Abbey.
Dining
6.0
The dining experience lacked gourmet products but provided a nice touch with a welcome drink.
Facilities
7.0
The hotel had decent facilities overall.
John
United Kingdom,
October
2023
7.0/10
The hotel offers great views but falls short in room cleanliness and maintenance. The receptionists, despite dealing with parking issues, provide excellent service. The location is convenient for access to the seafront and town center. Guests can enjoy a homemade pizza dining option and some facilities.
Rooms
5.0
The bedroom was quite off-putting as it wasn't cleaned and towels were not replaced. The bathroom was disgusting, but the views were great.
Service
9.0
The receptionists were excellent despite having to deal with parking challenges.
Location
8.0
The hotel is at the top of the hill, offering great views and easy access down to the Seafront and the town center.
Dining
7.0
Guests can enjoy a homemade pizza dining experience.
Facilities
The hotel provides basic facilities for a comfortable stay.
views
cleanliness
Iain
United Kingdom,
September
2023
6.0/10
The hotel offers great views, but the cleanliness of the rooms, especially the bathroom, and the lack of towel replacement were disappointing. The receptionists were excellent, despite challenges with parking. The location on the hill provides beautiful seafront views, although the check-in process for large parties may be slow. The dining experience is average with limited options. The facilities are decent, catering to basic needs.
Rooms
5.0
The room with the disgusting bathroom and lack of cleanliness, especially with towels not being replaced, was off-putting. However, the great views were a redeeming factor.
Service
7.0
The receptionists were excellent, despite handling parking challenges. The housekeeping services were lacking in maintaining the room cleanliness.
Location
6.0
The hotel's uphill location provides great views down to the seafront, but the check-in process can be slow, especially for large coach parties.
Dining
6.0
The dining experience was average, with limited options and no standout offerings like indulgent pastries.
Facilities
6.0
The hotel offers basic facilities, although nothing exceptional was highlighted.
Great views
Disgusting bathroom
Arthur
United Kingdom,
September
2023
7.0/10
The hotel offers great views from the rooms, but the cleanliness and lack of towel replacement were off-putting, especially with a subpar bathroom. The service, particularly from the receptionists dealing with parking issues, was excellent. The location on the top of the hill provides a unique setting close to the coast and Whitby Abbey ruins. The dining experience focuses on traditional Marche products. However, the facilities fall short of expectations.
Rooms
6.0
The rooms were a bit disappointing with cleanliness and lack of towel replacement, but they did offer great views.
Service
8.0
The receptionists were excellent despite the parking issues they had to handle. Housekeeping and welcome drink were satisfactory.
Location
9.0
The hotel's location on top of the hill gives a unique perspective, close to the coast, Whitby Abbey ruins, and on the seafront of the west cliff.
Dining
7.0
The dining experience revolves around traditional Marche products.
Facilities
5.0
The facilities were not entirely up to par with expectations.
Albert
United Kingdom,
September
2023
7.4/10
The hotel offers stunning views despite a disappointing bathroom cleanliness issue. The receptionists were outstanding, dealing with parking challenges calmly. The location is excellent for exploring the coast, but check-in can be crowded for coach parties.
Rooms
5.0
The room itself was quite off-putting due to the disgusting bathroom that wasn't cleaned or provided with fresh towels. However, the great views from the room were a definite plus.
Service
9.0
The receptionists really stood out with their excellent service, especially handling the parking challenges. The housekeeping and welcome drink were also top-notch.
Location
8.0
Although the hotel sits at the top of the hill, the proximity to the Seafront and easy access to the coast make it a great location for exploration. Just be prepared for the check-in process if you're arriving with a whole coach party.
Dining
7.0
Facilities
8.0
The hotel provides facilities to ensure a comfortable stay, though details about specific amenities were not highlighted.
Philip
United States,
July
2023
7.0/10
My stay at the hotel had its ups and downs. The rooms were not cleaned properly, and the bathroom was quite off-putting, but the views from the bedroom were impressive. The service was excellent, especially commendable were the receptionists who had to deal with the parking issues. The location, although at the top of a hill, was convenient, near the town center and the ruins of Whitby Abbey. The dining experience with burgers was satisfactory. Regarding facilities, there were mixed feelings.
Rooms
5.0
The rooms were not cleaned properly, and the bathroom was quite off-putting, but the views were great.
Service
9.0
The service was excellent, especially the receptionists who handled parking matters.
Location
8.0
The hotel's location at the top of the hill offers great views and is close to the town center and the ruins of Whitby Abbey.
Dining
6.0
The dining experience with burgers was average.
Facilities
7.0
The facilities had room for improvement.
Views
Room cleanliness
Rose
United States,
June
2023
6.4/10
The hotel offers great views, but the bathroom was quite off-putting and not cleaned well during my stay. The receptionists were excellent and very accommodating despite the challenges with parking. However, the welcome drink was a nice touch. The location on the west cliff is beautiful, but the check-in process with a whole coach party was chaotic.
Rooms
5.0
The room had great views, but the bathroom was disgusting and not properly cleaned with towels not replaced.
Service
7.0
The receptionists were excellent, especially dealing with parking issues. The housekeeping could improve in cleaning standards. The welcome drink was a nice gesture.
Location
6.0
The hotel is situated at the top of the hill on the west cliff with beautiful views. However, the check-in process with a whole coach party was not well managed.
Dining
8.0
Facilities
7.0
The hotel lacks details on facilities, but the home-made bread was a nice touch for dining.
views
bathroom
John
United States,
June
2023
7.0/10
The hotel is situated at the top of the hill with stunning views, offering great value for money. The cleanliness of the rooms wasn't up to par and the bathroom's condition was quite off-putting, but the beautiful views somewhat made up for it.
Rooms
5.0
The rooms weren't cleaned as expected, and the bathroom left much to be desired, but the views were fantastic.
Service
9.0
The receptionists were excellent, despite dealing with parking issues. The housekeeping and welcome drink were commendable.
Location
8.0
The hotel is conveniently located across the ruins of Whitby Abbey, offering easy access to entertainment. The surface area may be a downside.
Dining
6.0
The dining experience lacked variety, but the fresh coffee was a nice touch.
Facilities
7.0
The hotel offers basic facilities, suitable for a short stay.